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Delivery Information

Shipping And Handling Carriage charges are calculated by weight and size, and depends on to where and by what method is chosen. These are calculated at the check out stage before you submit the order.

Delivery Schedule We will normally despatch your order within 1 working day. Delivery time will depend on the delivery service you have selected.

Courier Service  We use ParcelBroker to find the best shipping rates from UPS DHL Fedex etc.  UK standard service is next working day delivery. (allow 1 extra day for outlying areas)

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders shipping to the UK VAT is included in the price. All other orders are VAT free and the tax will be deducted at check out.


Customer Feedback


Just to let you know i got my parcel okay & thanks for the speedy reply in the 1st instance ... i will defo buy from your company in the future.

John, Scotland 

Many thanks for all you have done to help with this.
I will keep your shop as a bookmark.

Rob, Scotland

ref schaller pick up Many thank for very quick service i am well pleased regards 

Ivan, Norfolk

the guitar arrived yesterday and I am very happy with it. More than this I have to thank you for the super fast two day shipment - great job!

Rolf, Germany